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Article #: KA-03813
Published: June/6/2025
Last reviewed: June/6/2025
How to replace the Intelligent Network Controller (iNC) of Panduit PDUs
Contents
Introduction
This article provides step-by-step instructions for replacing the Intelligent Network Controller (iNC) in Panduit Power Distribution Units (PDUs). The iNC is a critical component that enables remote monitoring and management of power usage and environmental conditions. Whether you're changing a faulty unit or performing scheduled maintenance, following the correct replacement procedure ensures minimal downtime and optimal performance. Please review the safety guidelines and requirements before beginning the replacement process.
Purpose
The purpose of this article is to guide users through the correct procedure for replacing the Intelligent Network Controller (iNC) in Panduit PDUs. Proper replacement is essential to ensure continued device functionality and to prevent potential hardware damage. Specifically, this guide highlights the importance of correctly connecting the ribbon cable, as improper orientations such as connecting it backwards—can lead to short circuits and permanent damage to the controller.
Requirements
T10 Torx screwdriver
Panduit PDU iNC
Physical access to the PDU
Procedure
1. Use a T10 Torx screwdriver to remove the screws on the existing iNC. The screws are held in with retaining washers.
Note: The iNC may be rotated to accommodate overhead or underfloor power. If you are rotating the iNC, YOU MUST DISCONNECT the ribbon cable to prevent damage to the ribbon cable. After rotating the controller, carefully reconnect the ribbon cable making sure to not pinch any of the ribbon cable.
2. Disconnect the ribbon cable from the existing controller.
3. Connect the ribbon cable of the new iNC. Make sure that it is not installed backwards as it can cause the iNC to short circuit and render it inoperable.
4. Replace and tighten the two (T10) screws on the Intelligent Network Controller to 2.2 – 3.1 lbf-in (0.25 – 0.35 N-M). Overtightening the screws may result in metal deformation.
Panduit.com SystemSupport@panduit.com 1-866-721-5302 Article: KA-03813
